Congratulations on recently starting a travel business. But usually do not rest now. Your projects is just not done yet. You need to unleash key tactics to enable relentless, sustained business growth to happen. Let’s glance at the quickest, easiest and fastest techniques to build sales today for any travel agency beginning.
1. Followup every enquiry with 5 multiple professional communications.
Burn this secret into the mind. To develop any business to consumer relationship you need to accept that several contacts should be considered the norm instead of the exception when dealing with your prospects. Three, five or seven contacts or communications with your enquirer virtually means a booking will result along with you instead of a hit or miss one contact approach.
The biggest mistake most new travel businesses make would be to NOT consistently follow up every enquiry. The simplest way to enable this to happen is to have a sales system whereby every consultant professionally and without fear is trained to simply have 3 or 5 or 7 communications after someone enquiries. I suggest you begin with generating a simple 5 step sales system. Is the way you do it.
A good example would be wherein a quotation has been presented to a prospect (Step 1). Naturally you might have attempted to close the sale professionally but we all know it will likely be normal for many prospects not to book together with you immediately. This is especially so for additional detailed travel itineraries.
Step Two: A courtesy call to find out exactly what the person feels about the information supplied.
Step Three: Email extra tip or information quickly through regarding the prospect’s trip.
Step 4: Send a pre-prepared letter to thank them for enquiring and also to offer them a motivation to return in.
Step 5: Followup call again to discover the way that they are becoming on with their plans and to offer to aid them further. Because rapport has become established now is a good time (if this has not took place earlier steps) to request the booking again along with a final commitment.
These steps are interchangeable and the bottom line is they happen in different mediums via email, direct mail and phone calls. Now consider should you be accomplishing this versus another competing travel agency that does not follow up in any way or spasmodically at best (which is the norm within the travel industry). So who will win nearly all customers quite often?
So just why do a lot of us inside the travel industry do not have logical sales process for following up or residing in touch? How come we make it such a hit and miss affair? Imagine the potency of following up each and every quotation and enquiry 100% of times.
How to begin work at home travel agent secret number 1 is simple really. It simply takes some shown to the best way to implement this straightforward system in your travel business.
If I could convince you of your mightiest of strategies, the one that takes the pick since the first tactic I would personally introduce to any travel business, it would be following up dextpky91 quote within 3 business days as well as to communicate with your prospects until they buy.
Should you do this simple strategy, train your team where you can written down, very easy to implement system, your conversion rate of enquiry to booking boosts and often by dramatic margins! Test it within your business and find out yourself.
Previously fifteen years, business coach Brian Jackway, a former travel industry professional, has owned, trained, managed and coached 146 different businesses to formulate sustained, relentless business growth.